01-25-2018, 04:53 AM
This method works for ANY MONITOR that is under 27". So 24" is the best you're going to get. Dell does NOT provide Service Tag, or Express Tag for monitors of these sizes so all you need is a serial number.
Here are the steps.
Obtain Dell 24" monitor serial code. usually starts with CN
Call up dell, 1-800-624-9897 8-9PM (Pst I believe).
Get to tech support and be like, oh my monitor is broken, I already tried all the troubleshooting steps.
Here is a basic excuse:
It won't boot. I tried different power cords, different power surges, and different outlets. It won't turn on though. It was always on a surge protector so it should be fine.
They will collect serial number, verify. Be sure to state that this monitor doesn't have a service tag or express code. You looked up that only 27" and up monitors have service tag or express codes. Act totally chill during the whole thing like you know it all.
Eventually after like 30 minutes of being silent (this is pretty much how the call will be), they will collect information for shipping, name, phone number, and give you a dispatch number.
You may want to provide a contactable phone number so they can call you in case of any problem with the dispatch.
The monitor should arrive to you within 3 business days or less (I got mine in the next day because I called in at like 8AM the day prior.
They are bad about emailing you, so don't even rely on that and just call back the next day to see whats new.
P.S: Attempt to use emotionally characters And emotional words manipulate them into feeling remorse, Also appreciation to the company is a key to getting you're item including terms like this "This was disappointing i have other Dell Products and they work fine and they're excellent for (whatever they do)"
:evil:
EVERYONE IF YOU DO NOT LIVE IN THE U.S THIS WILL PROBALY WORK/NOTWORK I AM NOT SURE IF THEY DO INTERNATIONAL SHIPPING BUT IF THEY DON'T USE RESHIP.COM AND ONCE YOU HAVE CREATED A ACCOUNT USE CODE "UNLOCKED" TO GET FREE SHIPPING TO UR INTERNATIONAL COUNTRY.
Here are the steps.
Obtain Dell 24" monitor serial code. usually starts with CN
Call up dell, 1-800-624-9897 8-9PM (Pst I believe).
Get to tech support and be like, oh my monitor is broken, I already tried all the troubleshooting steps.
Here is a basic excuse:
It won't boot. I tried different power cords, different power surges, and different outlets. It won't turn on though. It was always on a surge protector so it should be fine.
They will collect serial number, verify. Be sure to state that this monitor doesn't have a service tag or express code. You looked up that only 27" and up monitors have service tag or express codes. Act totally chill during the whole thing like you know it all.
Eventually after like 30 minutes of being silent (this is pretty much how the call will be), they will collect information for shipping, name, phone number, and give you a dispatch number.
You may want to provide a contactable phone number so they can call you in case of any problem with the dispatch.
The monitor should arrive to you within 3 business days or less (I got mine in the next day because I called in at like 8AM the day prior.
They are bad about emailing you, so don't even rely on that and just call back the next day to see whats new.
P.S: Attempt to use emotionally characters And emotional words manipulate them into feeling remorse, Also appreciation to the company is a key to getting you're item including terms like this "This was disappointing i have other Dell Products and they work fine and they're excellent for (whatever they do)"
:evil:
EVERYONE IF YOU DO NOT LIVE IN THE U.S THIS WILL PROBALY WORK/NOTWORK I AM NOT SURE IF THEY DO INTERNATIONAL SHIPPING BUT IF THEY DON'T USE RESHIP.COM AND ONCE YOU HAVE CREATED A ACCOUNT USE CODE "UNLOCKED" TO GET FREE SHIPPING TO UR INTERNATIONAL COUNTRY.