I’ve provided the SN and other details. Dell are now asking for a photo with a note of the case number and some other details ... which may look odd in the retail store but possibly do-able ... but the main issue is they want to collect the broken monitor when dispatching the replacement.
Any suggestions as to a way forward?
FYI, I’ve just said the monitor is dead, non responsive won’t boot etc and tried with different power cords and on another PC.
Thanks.
Dell are offering to replace my monitor but asking to col